Performance review phrases: phrases for performance reviews at each rating level that carry the evidence with them, job knowledge performance review phrases as a worked area, and the test that separates a usable phrase from a filler one

Updated

Performance review phrases are searched for by managers with a blank comment box and a deadline, and the lists they find are the reason so many reviews read as if they were written about nobody in particular. A phrase is useful only if it carries evidence with it: a slot for what the employee actually did, and a judgement in the rating scale's own words. This page gives phrases for performance reviews at each rating level built in that shape, works one area, job knowledge performance review phrases, from below expectations to outstanding, and gives the test a manager can apply to any phrase before using it, which is whether the employee could tell it was about them with the name removed.

Phrases by rating level, with the evidence slot

Exceeds: delivered the objective ahead of its target, as shown by the specific result, and did so in a way others adopted, as shown by the example. Meets: delivered the objective to its target, as shown by the specific result, and maintained the standard through the period. Partially meets: delivered part of the objective, as shown by the result, and missed the rest for the stated reason, which was within the employee's control in this respect. Below: did not deliver the objective, as shown by the result, despite the support given at the check-ins on these dates. Every phrase has a slot for the evidence, and a phrase used with the slot empty is a filler.

Job knowledge, worked from below to outstanding

Below: relied on colleagues for procedures the role owns, as seen in the specific case, after the training given in the period. Partially meets: knows the core procedures but needed guidance on the newer ones, as in the example. Meets: applied the role's procedures correctly throughout the period, including the specific difficult case. Exceeds: applied them correctly and documented the reporting process so the new analyst could follow it, as shown by the result. Outstanding: became the person others in the team ask, as shown by the cases named, and improved the procedure itself. The evidence slot is filled every time.

The test, and where the phrases come from

Remove the name. If the comment could describe anyone in the team, it is a filler and the employee will read it as one. If it names an event, a result or a document that only this employee produced, it is a review. The phrases come from the manager's notes through the year and from the employee's self-appraisal, not from a list; the list only supplies the shape. The free final comments worksheet on this site puts example comments beside the outcome it works from the rating and the objectives met, in exactly that shape. Reviewvo Pro keeps the notes and the comments against the employee's cycle record.

Questions people ask about performance review phrases

What makes a good performance review phrase?

A slot for the specific evidence, a judgement in the rating scale's own words, and a result the employee could recognise as theirs with the name removed. A phrase used without the evidence is a filler.

What are job knowledge performance review phrases?

Comments on how well the employee knows and applies the role's procedures, graded from relying on colleagues for core tasks to becoming the person others ask, each with the specific case named.

Should managers use lists of performance review phrases?

For the shape, not the content. The evidence comes from the manager's notes and the self-appraisal; a review assembled from a list reads as if it were written about nobody.

Sources

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